You have the option to read the latest news and get an overview of the latest changes to the platform straight from within WAVEDESK.


To get an overview of the news and updates, click on the shortcut in the header of the platform.

shortcut to the latest news and updates in the platform

This will display the latest news and a history of changes made to the platform in the last month in the central part of the window.

window with the latest news and updates

The window is divided in 2 parts:

  • On the left you can find the most recent articles about the platform
  • On the right you find an overview of the latest changes

At the bottom of the window, you can find a floating button that allows searching the knowledge base for articles and on the right, you can find a floating button to start a chat session with the support department.