In this article we describe how you can reset your password.

If you have forgotten your password, the platform provides a way to generate a new one.

To generate a new password, you can find a link on the login page of the platform 'I forgot my password'.

When you follow the link, the password reset page will be shown.

Password reset page

In this page you need to enter your account and your login which is always your email address.

After you have entered the information, press the Request button.

If the account is correct and the email is known in the account, an email will be sent with a code.

The bottom part of the screen will become available where you must enter 3 parameters:

  1. The received code
  2. The new password you want to use
  3. Confirmation of the new password

After entering the required parameters, you can press the adjust button.

If the code is correct and the 2 password fields are the same, you will receive a notification that you can use the new password to login to the platform.

It is important not to close the password reset page between requesting the code and entering the code.
If you do close the page, you will have to request a new code.